Policy & Privacy
- Tariff: Room charges exclude applicable taxes and additional services. Guests are advised to contact the Duty Manager for detailed information.
- Bill Settlement: All bills must be settled upon presentation. Personal cheques are not accepted.
- Luggage and Belongings: Management reserves the right to retain or auction guest belongings in case of unpaid dues.
- Luggage Storage: Storage services are provided at the guest’s risk and are limited to a maximum of 30 days.
- Guest Belongings: Valuables should be secured in lockers provided by the hotel. Management is not responsible for any loss or damage.
- Pets: Pets are not allowed on the premises.
- Prohibited Items: Hazardous goods, contraband, weapons, and gambling activities are strictly prohibited.
- Property Damage: Guests will be held liable for any damage to hotel property caused by themselves or their visitors.
- Guest Conduct: Guests are expected to maintain decorum. The management reserves the right to evict disruptive or disrespectful individuals.
- Rights: Guests do not acquire tenancy rights; the management retains full control of the premises.
- Compliance: All guests must adhere to applicable laws and hotel regulations.
- Visitors: Visitors are not allowed in guest rooms without prior permission and may incur additional charges.
Terms & Conditions:
- Personal Information Collection: Personal details (e.g., name, contact info, preferences) are collected to improve service quality.
- Use of Information: Data is used for reservations, communication, and guest services. With consent, it may be used for marketing, promotions, and surveys. Anonymized data helps improve hotel operations.
- Data Sharing: Shared only with trusted partners like payment processors as necessary. Not shared with third parties for marketing without explicit consent. Disclosed only when legally required.
- Security & Retention: Protected through encryption and access control. Retained only as necessary or legally required. Privacy Policy